Questions & answers
Plastering & home improvements, answered.
The questions people ask most before booking a plasterer or a bigger building job — what we cover, how we work, and where.
Stage
What we cover
Are you just plasterers, or do you do building work too?
Both. Plastering is the trade the family is named for, but Mark and Chris were taught most building skills alongside it by their father, so we take on the full range of home improvement — bathrooms, kitchens, building repairs, extensions and whole-home renovations — as well as skimming, re-plastering and lime work. That means a job that turns out to need more than plastering can usually be handled by the same team.
Can you remove old artex ceilings?
Yes — it's one of the most common jobs we take on. We remove or plaster over dated, textured artex ceilings and skim them smooth, so a room instantly feels lighter and more up to date. One customer noted we did "a fantastic job removing artex, plastering ceilings and decorating — efficiently and within the time."
Do you work on listed and period buildings?
We do, and it's work we especially enjoy. Older, solid-wall and listed buildings usually need traditional lime plaster and render rather than modern gypsum or cement, because lime lets the wall breathe and manage moisture. We use breathable, sympathetic materials to keep the work in keeping with the original building.
Stage
How a job works
How do I get a quote?
Give Mark a call or drop him an email and we'll arrange to come and look at the job in person. We set out what the work involves, the order it needs doing in and roughly how long it should take, so you know what to expect before we start. You deal directly with the family, not a call centre.
Will you coordinate the other trades on a bigger job?
Yes. For a bathroom, kitchen, extension or renovation we handle the plastering and building work ourselves and bring in a small network of trusted, reputable tradesmen where a job needs a specialist. The idea is that you're not left project-managing your own renovation.
Do you clear up after yourselves?
Always. We work tidily, leave the site clean, and don't call a job finished until you're happy with it — which is a large part of why so much of our work comes from repeat customers and recommendations.
Stage
Credentials & trust
Are you accredited?
Eagle Plastering & Home Improvements is a vetted, registered member of the Guild of Master Craftsmen, and the company is registered at Companies House (no. 09682136). We don't claim badges we don't hold — the honest picture is decades of hands-on plastering and building experience, passed down the family, plus Guild membership.
How much experience do you have?
The trade has been in the family across two generations — Mark and Chris were brought up in it by their father Terry — so it's decades of hands-on plastering and building work between them. Rather than quote a single figure, we'd rather you judged us on the work and the reviews.
Stage
Areas & hours
Which areas do you cover?
We're based at Nuffield, just outside Henley-on-Thames, and work across Henley, Wallingford, Nettlebed, Checkendon, Sonning Common, Goring, Watlington and the wider South Oxfordshire area. If you're within reach, just ask.
When are you available?
Our working hours are Monday to Friday, 8:00am to 4:00pm. The best way to reach Mark is by phone on 01491 378643, or by email — we aim to reply promptly, which several customers have been kind enough to mention.
Still have a question?
Ask Mark directly — call or drop us a line and we'll come and take a look.